IT is one of the core functions of any business. There’s no aspect of a business that is untouched by IT. Outsourcing IT is a big decision and it is not surprising that many organizations choose to manage their IT in-house rather than relying on outsourcing. However, outsourcing your IT to a managed service provider offers numerous benefits. Here are two areas where outsourcing at least some of your IT can be especially beneficial.
The first and foremost benefit of outsourcing your IT to a reputed MSP is the expertise they bring into the process of managing your IT infrastructure. As we discussed before, outsourcing is all about leveraging the expertise of another organization that specializes in something that is not your core competency. Managed service providers are experts in IT and will be able to manage your IT infrastructure more efficiently. Sure, you could hire IT experts and make them a part of your in-house IT team, but that would be expensive. Additionally, your in-house IT experts, no matter how experienced, don’t get the industry exposure and diverse hands-on experience of a managed services team that works to oversee and maintain multiple clients across various industries. In short, the expertise that a managed service provider brings to the table is unmatched.
Focus on IT strategy in-house, not routine stuff
Having an MSP onboard gives your IT team a break from the routine activities of patching, security updates, regular data backup/cleanup etc. These activities, though mundane, are indispensable and have to be done consistently. But, they can be time-consuming and distract your IT team from focusing on more important activities such as new software research, purchase, or implementation. Plus, activities such as patching, license renewal and security updates are very important and usually time sensitive. This means, an overworked IT team is likely to miss deadlines, resulting in serious consequences. So it is better to offload that responsibility to an experienced MSP who can get this done behind the scenes while your IT team focuses on other aspects of IT within your organization.